Privacy Policy

Orbis Studio ("Orbis", "we", "our", or "us") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it when you visit orbisstudio.live or interact with us through other channels.

Please read this policy carefully. By using our website or contacting us, you acknowledge that you have read and understood this Privacy Policy.

Disclaimer: This Privacy Policy is general information prepared for transparency purposes. It should be reviewed by qualified legal counsel for Orbis Studio's actual legal structure, applicable jurisdictions, and specific data-processing activities before being relied upon as formal legal compliance.

Depending on how you interact with us, we may collect the following types of information:

Information you provide directly

• Your name
• Email address
• Phone number or WhatsApp number
• Company or business name and information
• Details submitted through contact, consultation, or lead forms
• Messages and communications you send us

Information collected automatically

• IP address and approximate geographic location derived from it
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation patterns on our website
• Referring website or source
• Cookies and similar tracking technologies

We collect information through the following means:

• Website forms: Contact, consultation, and lead enquiry forms on our website
• Direct email: When you email us directly
• WhatsApp: When you message us via WhatsApp
• Social media platforms: When you interact with our profiles or content on platforms including LinkedIn, Instagram, Facebook, and X (Twitter)
• Meta lead forms and advertising: When you respond to our advertising or lead-generation campaigns on Meta platforms
• Direct communications: Calls, meetings, or consultations you initiate with us
• Website technologies: Analytics tools, cookies, and similar technologies that automatically collect usage data when you visit our website

We use the information we collect to:

• Respond to your enquiries and communications
• Understand and qualify business opportunities
• Schedule consultations, discovery sessions, or demonstrations
• Provide services and manage client projects
• Communicate with you about ongoing or potential projects
• Improve our website, services, and client experience
• Understand how visitors use our website
• Measure the performance of our marketing and advertising activities
• Prevent fraud, abuse, or security incidents
• Meet applicable legal and regulatory obligations

Where permitted by applicable law and appropriate to our business relationship, we may send you relevant business communications, updates about our services, or information that may be useful to you.

You can request to stop receiving marketing communications from us at any time by contacting us using the details in Section 16. We will process your request promptly.

Our website may use cookies, analytics technologies, tracking pixels, and similar tools to help us understand how visitors use the site, improve the user experience, and measure the effectiveness of our marketing.

Cookies are small text files stored on your device by your browser. You can control or disable cookies through your browser settings, although doing so may affect how some parts of the website function.

We do not claim to use any specific analytics provider unless it is actively integrated into our website. The technologies we use may change over time as we develop and improve our services.

To operate our business and deliver our services, we may use third-party platforms and service providers in areas including:

• Website hosting and infrastructure
• Website analytics and performance monitoring
• Advertising and marketing platforms
• Business communication tools
• Form and lead management
• CRM and business operations software
• Payment processing, where applicable

These providers process information only as necessary to provide their services and are selected with reasonable care. We do not name specific providers in this policy unless they are actively integrated into our services, to ensure accuracy as our technology stack evolves.

You may interact with Orbis Studio through third-party platforms including Facebook, Instagram, WhatsApp, LinkedIn, X (Twitter), and TikTok. When you do, those platforms process your information in accordance with their own privacy policies, which we encourage you to review.

Where we run advertising or lead-generation campaigns on platforms such as Meta, those platforms may collect information about your interaction with our ads and share limited data with us, subject to their own terms and privacy settings.

We may share information with trusted third-party service providers where necessary to:

• Operate our website and business
• Deliver our services to clients
• Maintain our systems and tools
• Process business communications
• Comply with legal obligations

Orbis Studio does not sell personal information as a business practice.

We may also disclose information where required by law, court order, regulatory authority, or to protect the rights, property, or safety of Orbis Studio, its clients, or others.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Respond to and manage enquiries and business relationships
• Meet contractual or service obligations
• Resolve disputes or address security concerns
• Comply with applicable legal and regulatory requirements

When information is no longer needed, we take reasonable steps to delete or anonymise it in a secure manner.

We take data security seriously and apply reasonable technical and organisational measures to protect the information we hold against unauthorised access, disclosure, alteration, or destruction.

However, no method of transmitting or storing data over the internet can be guaranteed to be completely secure. We encourage you to take reasonable precautions when sharing information online, including with us.

Orbis Studio serves clients across the MENA region and may use technology providers and infrastructure located in multiple countries. As a result, information we collect may be processed or stored in countries outside your own country of residence.

Where information is transferred internationally, we take reasonable steps to ensure that appropriate protections are in place, consistent with applicable legal requirements. By using our website or engaging with us, you acknowledge that your information may be processed in this way.

Depending on the laws applicable in your jurisdiction, you may have certain rights relating to your personal information. These may include the right to:

• Access a copy of the information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information in certain circumstances
• Restrict or object to certain uses of your information
• Withdraw consent where consent is the legal basis for processing
• Opt out of marketing communications
• Exercise any other rights available under applicable privacy law

These rights may vary depending on your country of residence and the nature of your relationship with us. To exercise any rights or raise a concern, please contact us using the details in Section 16.

Our website and services are directed toward business professionals and are not intentionally designed for or targeted at children. We do not knowingly collect personal information from children for marketing or any other purpose.

If you believe we have inadvertently collected information about a child, please contact us and we will take appropriate steps to address it.

We may update this Privacy Policy from time to time as our services evolve, as we adopt new technologies, or as legal requirements change.

The most current version will always be published at orbisstudio.live/privacy-policy with the "Last updated" date at the top. We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes your acknowledgement of the updated policy.

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how we handle your information, please contact us:

We will respond to all reasonable requests within a reasonable timeframe.